Terms and Conditions
These Terms and Conditions apply to all Services provided by us, The CPD Group Ltd, a company registered in England and Wales under number 10912224, whose registered address is at The Manor House, Rothwell, NN14 6BQ, United Kingdom, (referred to as “the Company/we/us/our”).
1. Definitions and Interpretation:
In these Terms and Conditions, unless the context otherwise requires, the following terms have the following meanings:
"Approved Provider/You/Your" means the sole trader, firm or corporate body entering the Contract with us. The business itself, rather than any individual within it, will apply to obtain the accreditation, subject to these Terms and Conditions;
"Contract" means the contract formed in accordance with clause 2 which incorporates, the chargeable and non-chargeable services, defined within these Terms & Conditions, at the point of agreement to these Terms and Conditions;
"Fee" means the all fees applied to 'Chargeable' CPD Accreditation Services;
"Materials" means all materials and resources, supplied by you, to be accredited as part of the Services;
"Services" means the CPD Accreditation services provided by us; and
"Activities" means CPD Training Courses, Webinars, Podcasts, Events & Edutorials
"Company" means the company/organisation/sole trader entering the Contractual relationship with The CPD Group.
"Chargeable Service" means a service offered by The CPD Group that is subject to fees
"Non-Chargeable Service" means a service offered by The CPD Group that is not subject to fees
"Slot" means an available accreditation application position for a CPD Activity
"Website" means https://thecpd.group.
"Expired" means the CPD Accreditation term has expired and the CPD Accreditation is no longer valid from the date of expiration
"Suspended" means due to an Approved Provider account issue the CPD Accreditation has been suspended until further notice
1.1 Each reference in these Terms & Conditions to “writing” or “written” includes emails.
1.2 The headings used in these Terms and Conditions are for convenience only and will have no effect upon their interpretation. Words imparting the singular number include the plural and vice versa. References to persons include corporations.
2. Approved Provider Contract Formation - (Non-Chargeable Service)
2.1 In order to apply for CPD Activity Accreditation, you will need to complete the Approved Provider registration form, via our website, fully and to the best of your knowledge.
2.2 A legally binding Contract will be formed once you submit your Approved Provider registration form to us, via the Website or otherwise. The Contract will be subject to, and enforceable under these Terms and Conditions, following the Digital Acceptance of these Terms & Conditions. You agree that your 'Digital Acceptance' of these Terms & Conditions will act as your digital signature, agreeing to the Contract Formation and the Company will liable under these terms.
2.3 However, submission of the Approved Provider registration form is not confirmation of Approved Provider status acceptance. Acceptance will be confirmed in writing. Chargeable services will not be available until confirmation is received.
2.4 In the unlikely event payment is taken for a chargeable service, but the Approved Provider application is not yet accepted, or has been rejected, the Fee will be refunded within 14 days.
2.5 You agree that you are an appropriately authorised individual to sign these Terms & Conditions 'On Behalf Of' the Company and are authorised to enter the Company into this Contract.
2.6 Once Approved Provider status is granted, you are not permitted to change the company name and/or transfer Accredited Courses / Webinars / Podcasts / Edutorials or Trainer accreditation to an alternative Approved Provider account, unless permission has been expressly granted by The CPD Group. This includes Company acquirement or Company re-branding.
2.7 If the Approved Provider's Company is registered with Companies House in the UK and holds Limited/Ltd status, if for any reason, Voluntary or Compulsory Strike off is initiated, you must inform The CPD Group at the first opportunity. If outstanding fees remain on your account, you must ensure your debt liabilities have been dealt with prior to Strike Off. In this case, all CPD Accreditation held by the Approved Provider will be set to 'Expired' from the date the Company 'Strike Off' action is taken and will no longer be valid.
2.8 If the Approved Provider's Company is registered with Companies House in the UK and holds Limited/Ltd status, if for any reason the Company is Dissolved, you must inform The CPD Group at the first possible opportunity. In this case, all CPD Accreditation held by the Approved Provider will be set to 'Expired' from the date the Company was Dissolved and will no longer be valid.
2.9 If the Company is registered with Companies House and an official name change has been actioned, you agree to inform The CPD Group as soon as is reasonably possible.
2.10
On Approved Provider status being granted, the Company will be issued a unique Certificate, Approved Provider Logo and Identification
Number. These assets are explicitly for the use of demonstrating the Company's successful completion of the Approved CPD Provider
application process only. You agree that these assets must not be used to imply, in any way, that the CPD Activities delivered by the
Company, or the Company Trainers, are CPD Accredited by The CPD Group.
**Approved Provider logos are not permitted to be presented on student/learner certification**
2.11 You agree that all CPD Accreditation Logos, Identification Numbers, Certificates etc, issued by the CPD Group will only be used in line with The CPD Group Brand Guidelines.
2.12 On successfully being granted Approved CPD Provider status, the Company details will be submitted to the 3rd party, independent online directory, The CPD Register (https://thecpdregister.com) for Company listing. It is the Approved Provider's responsibility to ensure that all the information listed on The CPD Register is accurate to the best of your knowledge.
2.13 All Approved Provider accounts are subject to a random Audit process to ensure compliance with The CPD Group Approved Provider criteria. Requests for additional/updated information must be actioned by the Approved Provider. Approved Providers who are unable or unwilling to provide the additional/updated information requested may face account/accreditation suspension.
2.14 You agree that if 'Paid Services' are not accessed within the following timeframes, the Approved Provider account will be set to 'Expired' and will no longer be accessible without express permission from The CPD Group. The 'Expired' status will be reflected on The CPD Register Company listing:
Approved Provider Expiration Timeframes:
Companies operating from the UK - 12-months to access 'Paid Services' before Approved Provider account expiration
Companies operating outside of the UK - 6-months to access 'Paid Services' before Approved Provider account expiration
**Not applicable to Approved Providers seeking CPD Event Accreditation ONLY**
2.15 You agree that in the case of Approved Provider account expiration you will no longer be permitted to use the intellectual property of The CPD Group, including, but not limited to, Approved Provider Logo / Approved Provider Certificate / Approved Provider Identification Number.
3. Accreditation
3.1 CPD Course Accreditation - (Chargeable Service)
3.1.1 CPD Courses receiving accreditation are subject to a rigorous mapping process against the internationally recognised CPD Group ACCREDITED Framework to ensure their suitability. The CPD Group ensure each and every CPD Course application is subjected to the same rigorous mapping exercise. We do not adopt a 'Blanket Accreditation' methodology, ensuring universal standards are maintained across all accredited Courses.
3.1.2 You agree that our Course accreditation service is limited to assessing/reviewing the related learning materials and/or educational content, and supporting resources used for the delivery of the Course, are suitable and comply with The CPD Group ACCREDITED Framework criteria. We have no responsibility for reviewing the technical content, accuracy or completeness of the materials/content/resources provided.
3.1.3 All CPD Courses must be submitted as individual, separate, subjects and accredited on their own merit. CPD Courses submitted covering multiple subjects will be returned and a request to separate them into their individual subjects and accreditation offered on an individual basis. Failure to action this request will result in a hold on the accreditation process.
3.1.4 To enable us to perform the Accredited Course(s) assessment/review process we require Approved Providers to supply us with all learning materials, content and resources used for the delivery of each Course they submit for accreditation. These may take the form of, but not limited to, Learner Manuals, Articles, Videos, PDFs, Handouts, Lesson Plans, PowerPoint Presentations, Tutor Notes and/or any other related materials used for the course delivery.
3.1.5 CPD Course applications will be subject to a pre-screening process to ensure applications are completed in their entirety. You agree that the full accreditation assessment/review process will not commence until any returned Course applications are re-submitted with all requested actions complete. At which point the above timeframes (3.1.11) will be applicable.
3.1.6 CPD Courses submitted for CPD Accreditation must avoid terminology commonly associated with Ofqual Regulated Qualifications. Course applications will be returned for terminology to be addressed ensuring consumer transparency. The accreditation process will be put on hold until such time as the required terminology is addressed/amended.
3.1.7 Course Mapping - you agree that submitted courses where the title includes the term 'Level' must be accompanied by a sufficient 'Mapping Document', demonstrating the learning outcomes of the CPD Course align to a regulated qualification training course of the same level. Mapping Documents are supplied via the Approved Provider dashboard. If the Approved Provider is unable or unwilling to provide such Mapping documentation, the term 'Level' must be removed from all course titles/materials/resources etc.
3.1.8 Dependant on the Course subject matter submitted, we withhold the right to request additional policy documents to be signed or further evidence of competency before the Accreditation process can commence. This will be communicated if/when required. You agree that if you are unable or unwilling to sign these additional policy documents, that all submitted Course(s) that are subject to the conditions of the additional policy documentation will not be assessed/reviewed until such time as the requested signed documents or further evidence is received.
3.1.9 In the case where an Approved Provider is unable to sign any additional policy documentation requested, at the sole discretion of The CPD Group, we may offer the Course accreditation 'slot' back for re-use. This will be confirmed in writing.
3.1.10 The assessment/review process for CPD Course Accreditation will commence in due course following the submission of the CPD Course application via The CPD Group's online portal, provided we receive payment in accordance with clause 4.
3.1.11 On submission of CPD Courses, they will be subject to the following timeframes. These are for guidance purposes only and may be subject to change from time to time. Upon CPD Course submission we aim to review applications, in the first instance, within an average timeframe of 2-4 weeks from the date of submission. This timeframe may vary and is dependent on a variety of factors such as, but not limited to, the size of the course(s), the number/size of materials/resources submitted, the volume and complexity of the CPD Courses received.
3.1.12 You agree that once a CPD Course has been submitted and the accreditation process has commenced, you are not permitted to remove or alter the Course in any way. This includes, but not limited to, changing the Course(s) title, swapping the Course(s) for an alternative Course(s), deleting the Course to 're-use' the accreditation 'slot'.
3.1.13 The CPD Group withhold the right to refuse Accredited Course status for any submitted Course(s) where the applicant is unable or unwilling to provide evidence in support of their application, or they do not comply with The CPD Group Assessors' requests for action.
3.1.14 You agree that the Accredited Course assessment process is specific to the learning materials/content/resources alone and is in no way a measure, or reflection of the competency of the individual Trainer delivering the course.
3.1.15 Approved Providers may submit CPD Courses for accreditation at any time throughout the duration of their Accreditation Plan, up to 2 months prior to the expiry date of the contracted payment plan if accreditation 'slots' are available on the account. Any CPD Courses submitted after this time may result in the activity not receiving CPD Accreditation and contract renewal will be required. This is down to the discretion of The CPD Group only and will be confirmed in writing.
3.1.16 You agree that the CPD Accreditation applied to each CPD Course is in no way related to any products, goods, or machinery, or any such item, offered as part of a 'package' and is solely related to the learning materials/content/resources presented to us via the CPD Course accreditation application form.
3.1.17
On successful CPD Course Accreditation you will be provided with a unique Accredited Activity Logo and the Accredited CPD Course will be published on
The CPD Register (https://thecpdregister.com/) under the Approved CPD Provider listing. You
agree that the use of your unique Accredited Course(s) logo is used in line with The CPD Group's Brand Guidelines and not used for any other purpose.
**Approved Provider logos are not permitted to be presented on learner certification**
3.1.18 You agree that that you are not permitted to claim, market or promote your CPD Courses as 'CPD Accredited' by The CPD Group until such time that accreditation is granted, and the Accredited Activity Logo and associated unique accreditation number is made available in the Approved Provider online account. Submission of Training Materials and Resources as part of a CPD Accredited Course application is in no way an indication that the accreditation has been granted.
3.1.19 Once Accredited Course status is granted, for any CPD Course, you agree to not alter, in any way, the title, content or delivery method of the Training Course from those which have been subject to the CPD Accreditation assessment/review process, unless you are updating course materials. Failure to abide by this may result in Accreditation Suspension.
3.1.20 CPD Credits will be allocated/assigned to each individual subject approved for CPD Accreditation. You agree that these CPD Credits are only valid from the date accreditation is granted and cannot, in any way, be 'back dated' to students/learners who completed the training prior to the date accreditation was granted.
3.1.21 Any unused 'Accreditation Slots' within an Approved Provider's Accreditation Plan which are not utilised throughout the duration of the contracted plan, are non-refundable and cannot be carried over to an additional extended accreditation plan.
3.1.22 Any overdue payments, or cancellation of your Direct Debit mandate for the Accreditation Contract, will automatically engage Approved Provider account suspension. This includes suspension of all Accredited Courses, and a request will be lodged with The CPD Register to suspend the Approved Provider listing until such time that the overdue funds are paid in full. In the case of CPD Accredited Course suspension, you are not permitted to claim, market or promote your CPD Courses as CPD Accredited by The CPD Group until such time that the suspension is removed.
3.1.23 All CPD Accredited Courses are subject to a mandatory 36-month review. The review process will be automatically initiated at the point each accredited CPD Course reaches the 36-month point. This will be at no additional cost to the Approved Provider. The review process may reveal required amendments, changes, updates and/or actions that will be communicated via The CPD Group Accreditation & Compliance Team in writing. A reasonable timeframe will be assigned to these amendments, changes, updates and/or actions. They must be completed within the determined timeframe. If the Approved Provider is unable or unwilling to make these amendments, changes, updates and/or actions in the given timeframe, this may result in CPD Accreditation suspension/expiry.
3.1.24 The CPD Group actively encourage the maintenance of all CPD materials, learning resources and educational content and any additional resources used in the delivery of the CPD course. This can be achieved via the Approved Provider account on The CPD Group online portal. However, if significant changes are being made that impact the learning outcomes of the course, you will be required to submit the updated course as a new course for independent Accreditation.
3.1.25 The CPD Group withhold the right to refuse CPD Accreditation for any course on the grounds of the title, subject, content, delivery method, ethical alignment, suitability for CPD Accreditation or courses that may cause harm, distress, or pose any other form of risk to either the Training Provider, Student/Learner or potential clients of the Company.
3.1.26 CPD Course Accreditation Contracts can be held by the Approved Provider for 12-, 24-or 36-month period, after which time the Accreditation becomes EXPIRED. You have the choice to either extend the accreditation for your activities for another Accreditation period by selecting a new Accreditation plan or have your activities naturally expire. To extend the CPD Accreditation plan you have 1 month from the date of expiry to do this where your existing accreditation activity numbers will be extended for your new chosen Accreditation plan for each of your accredited activities. If the accreditation plan is not extended within 1 month from the date of the current Accreditation Plan expiry, any CPD Activities will be displayed as Expired on The CPD Register and activity accreditation numbers will no longer be valid. In the event of the accreditation plan has not been extended outside of 1 month from the date of the current Accreditation Plan expiry, any CPD Activities on a new Accreditation Plan will need to be fully reviewed against our Accredited Framework again and be issued new unique Activity Accreditation numbers and published under your CPD provider account on The CPD Register.
3.1.27 In the event the CPD Accreditation Contract expires, you agree that you will no longer be permitted to use the intellectual property of The CPD Group, including, but not limited to, Accredited Activity Logo and Accredited Activity Identification Number, and agree that you are not permitted to claim, market or promote your CPD Course(s) as 'CPD Accredited' by The CPD Group.
3.1.28 Any CPD Course applications that The CPD Group are unable, or unwilling to provide CPD Accreditation for will be removed from the Approved Provider account and the slot will become available for re-use.
3.2 CPD Webinar Accreditation - (Chargeable Service)
3.2.1 CPD Webinars receiving accreditation are subject to a 'Light-Touch' accreditation process against our stringent CPD standards to ensure their suitability. The CPD Group ensure each and every CPD Webinar application is subjected to the same accreditation exercise. We do not adopt a 'Blanket Accreditation' methodology, ensuring universal standards are maintained across all accredited Webinars.
3.2.2 To enable us to perform the Accredited Webinar assessment process we require Approved Providers to supply us with a variety of information, that is outlined in the application. This information is to be submitted before assessment/review process can commence. From time to time, you may be requested to supply additional documents/policies to support the accreditation process, ensuring that the Webinar meets the required standards. The CPD Group withhold the right to refuse Accredited Webinar status for any submitted Webinar(s) where the applicant is unable or unwilling to provide the required information to support of their application.
3.2.3 On receipt of all CPD Webinar submissions, The CPD Group Accreditation & Compliance Team will perform an initial pre-screening of the application to ensure its suitability/appropriateness for CPD Webinar accreditation. We reserve the right to reject applications based on their suitability/appropriateness for CPD Webinar accreditation. This may result in an alternative Accreditation Service being required to provide CPD accreditation. If/when this is required, we will communicate this with you in writing.
3.2.4 You agree that the CPD Accreditation applied to each CPD Webinar is no way related to any products, goods, or machinery, or any such item, offered as part of a 'package' and is solely related to the Webinar content presented to us via the CPD Webinar accreditation application form.
3.2.5 The assessment process for CPD Webinar Accreditation will commence in due course following the submission of learning materials via The CPD Group's online portal, provided we receive payment in accordance with clause 4.
3.2.6 On submission of CPD Webinars they will be subject to the following timeframes. These are for guidance purposes only and may be subject to change from time to time. Upon CPD Webinar submission we aim to review applications within an average of 1-5 working days from the date of submission. This timeframe may vary and is dependent on a variety of factors such as, but not limited to, the number of submitted Webinars, the volume of Webinars in the accreditation review pipeline and complexity of the CPD Webinars received.
3.2.7
On successful CPD Webinar Accreditation you will be provided with a unique Accredited Logo and unique identification number.
You must ensure that the use of your unique logo and identification number for your Accredited Webinar(s) is in line with The
CPD Group's Brand Guidelines and not used for any other purpose.
**Approved Provider logos are not permitted to be presented on learner certification**
3.2.8 You agree that that you are not permitted to claim, market or promote your CPD Webinars(s) as 'CPD Accredited' by The CPD Group until such time that accreditation is granted, and the Accredited Webinar Logo made available in the Approved Provider online account. Submission of the Webinar application is in no way an indication that the accreditation has been granted.
3.2.9 You agree that once a CPD Webinar has been submitted and the accreditation process has commenced, you are not permitted to remove or alter the Webinar in any way. This includes, but not limited to, changing the Webinar(s) title, swapping the Webinar(s) for an alternative Webinar(s), deleting the Webinar to 're-use' the slot.
3.2.10 CPD Webinar 'slots' are not time bound and can be used 'as-and-when' the Approved Provider requires them. The CPD Webinar Accreditation is subject to a standard 36-month accreditation term at which point the CPD Accreditation will expire. To extend the Accreditation Term, a new CPD Webinar 'slot' must be purchased, and the Webinar re-submitted for mandatory review. You agree that the newly generated CPD credentials will be updated on all promotional activities related to the Webinar.
3.2.11 You agree that at the point of Webinar expiration you will no longer be permitted to use the intellectual property of The CPD Group in relation to the specific Webinar, including, but not limited to, Accredited Webinar Logo and Accredited Webinar Identification Number, and agree that you are not permitted to claim, market or promote the expired Webinar(s) as 'CPD Accredited' by The CPD Group.
3.2.12 Once successfully accredited, each Webinar will be provided with a unique QR code for attendees/participants to scan and access a free, downloadable certificate as evidence of their participation in the Webinar and to record CPD Credits/Minutes. At the point of Webinar expiration, the QR Code will no longer be active.
3.2.13 The CPD Group withhold the right to refuse CPD Accreditation for any Webinar on the grounds of subject, content, delivery method, ethical alignment, suitability for CPD Accreditation or if the Webinar content may cause harm, distress, or pose any other form of risk to either the CPD Provider, Student/Learner or potential clients of the Company.
3.2.14 Webinar participants claiming CPD certification are required to register with The CPD Group to access the digital Webinar certificate. Participants must 'opt-in' and read and agree to The CPD Group 'Privacy Policy' before access is granted.
3.3 CPD Podcast Accreditation - (Chargeable Service)
3.3.1 CPD Podcasts receiving accreditation are subject to a 'Light-Touch' accreditation process against our stringent CPD standards to ensure their suitability. The CPD Group ensure each and every CPD Podcast application is subjected to the same accreditation exercise. We do not adopt a 'Blanket Accreditation' methodology, ensuring universal standards are maintained across all accredited Podcasts.
3.3.2 To enable us to perform the Accredited Podcast assessment process we require Approved Providers to supply us with a variety of information, that is outlined in the application. This information is to be submitted before assessment/review process can commence. From time to time, you may be requested to supply additional documents/policies to support the accreditation process, ensuring that the Podcast meets the required standards. The CPD Group withhold the right to refuse Accredited Podcast status for any submitted Podcast(s) where the applicant is unable or unwilling to provide the required information to support of their application.
3.3.3 On receipt of all CPD Podcast submissions, The CPD Group Accreditation & Compliance Team will perform an initial pre-screening of the application to ensure its suitability/appropriateness for CPD Podcast accreditation. We reserve the right to reject applications based on their suitability/appropriateness for CPD Podcast accreditation. This may result in an alternative Accreditation Service being required to provide CPD accreditation. If/when this is required, we will communicate this with you in writing.
3.3.4 You agree that the CPD Accreditation applied to each CPD Podcast is no way related to any products, goods, or machinery, or any such item, offered as part of a 'package' and is solely related to the Podcast content presented to us via the CPD Podcast accreditation application form.
3.3.5 The assessment process for CPD Podcast Accreditation will commence in due course following the submission of learning materials via The CPD Group's online portal, provided we receive payment in accordance with clause 4.
3.3.6 On submission of CPD Podcast(s) they will be subject to the following timeframes. These are for guidance purposes only and may be subject to change from time to time. Upon CPD Podcast submission we aim to review applications within an average of 1-5 working days from the date of submission. This timeframe may vary and is dependent on a variety of factors such as, but not limited to, the number of submitted Podcasts, the volume of Podcasts in the accreditation pipeline and complexity of the CPD Podcasts received.
3.3.7
On successful CPD Podcast Accreditation you will be provided with a unique Accredited Podcast Logo and unique identification number. You
must ensure that the use of your unique logo and identification number for your Accredited Podcast(s) is in line with The CPD Group's Brand
Guidelines and not used for any other purpose.
**Approved Provider logos are not permitted to be presented on learner certification**
3.3.8 You agree that that you are not permitted to claim, market or promote your CPD Podcast(s) as 'CPD Accredited' by The CPD Group until such time that accreditation is granted, and the Accredited Podcast Logo made available in the Approved Provider online account. Submission of the Podcast application is in no way an indication that the accreditation has been granted.
3.3.9 You agree that once a CPD Podcast has been submitted and the accreditation process has commenced, you are not permitted to remove or alter the Podcast in any way. This includes, but not limited to, changing the Podcast(s) title, swapping the Podcast(s) for an alternative Podcast(s), deleting the Podcast to 're-use' the slot.
3.3.10 CPD Podcast 'slots' are not time bound and can be used 'as-and-when' the Approved Provider requires them. The CPD Podcast Accreditation is subject to a standard 36-month accreditation term at which point the CPD Accreditation will expire. To extend the Accreditation Term, a new CPD Podcast 'slot' must be purchased, and the Podcast re-submitted for mandatory review. You agree that the newly generated CPD credentials will be updated on all promotional activities related to the Podcast.
3.3.11 You agree that at the point of Podcast expiration you will no longer be permitted to use the intellectual property of The CPD Group in relation to the specific Podcast, including, but not limited to, Accredited Podcast Logo and Accredited Podcast Identification Number, and agree that you are not permitted to claim, market or promote the expired Podcast(s) as 'CPD Accredited' by The CPD Group.
3.3.12 Once successfully accredited, each Podcast will be provided with a unique Link and Access Code for attendees/participants to use to access a free, downloadable certificate as evidence of their participation in the Podcast and to record CPD Credits/Minutes. At the point of Podcast expiration, the unique Link and Access Code will no longer be active.
3.3.13 The CPD Group withhold the right to refuse CPD Accreditation for any Podcast on the grounds of subject, content, delivery method, ethical alignment, suitability for CPD Accreditation or if the Podcast content may cause harm, distress, or pose any other form of risk to either the CPD Provider, Student/Learner or potential clients of the Company.
3.3.13 Podcast participants claiming CPD certification are required to register with The CPD Group to access the digital Podcast certificate. Participants must 'opt-in' and read and agree to The CPD Group 'Privacy Policy' before access is granted.
3.4 CPD Edutorial Accreditation - (Chargeable Service)
3.4.1 Accredited Employer applications are subject to a rigorous mapping through our CPD Accreditation Framework to ensure that the Employer meets our minimum criteria and that they have all the policies and procedures in place to hold The CPD Group's quality mark of 'Committed to CPD'.
3.4.2 CPD Edutorial accreditation plans and associated accreditation fees are based on 1 publication containing a minimum of 10 individual articles.
3.4.3 To enable us to perform the Accredited Edutorial assessment process we require Approved Providers to supply us with a variety of information, that is outlined in the application. This information is to be submitted before assessment/review process can commence. From time to time, you may be requested to supply additional documents/policies to support the accreditation process, ensuring that the Edutorial meets the required standards. The CPD Group withhold the right to refuse Accredited Edutorial status for any submitted Edutorial(s) where the applicant is unable or unwilling to provide the required information to support of their application.
3.4.4 On receipt of all CPD Edutorial submissions, The CPD Group Accreditation & Compliance Team will perform an initial pre-screening of the application to ensure its suitability/appropriateness for CPD Edutorial accreditation. We reserve the right to reject applications based on their suitability/appropriateness for CPD Edutorial accreditation. This may result in an alternative Accreditation Service being required to provide CPD accreditation. If/when this is required, we will communicate this with you in writing.
3.4.5 You agree that the CPD Accreditation applied to each CPD Edutorial is no way related to any products, goods, or machinery, or any such item, offered as part of a 'package' and is solely related to the Edutorial content presented to us via the CPD Edutorial accreditation application form.
3.4.6 The assessment process for CPD Edutorial Accreditation will commence in due course following the submission of learning materials via The CPD Group's online portal, provided we receive payment in accordance with clause 4.
3.4.7 On submission of CPD Edutorial they will be subject to the following timeframes. These are for guidance purposes only and may be subject to change from time to time. Upon CPD Edutorial submission we aim to review applications within an average of 1-5 working days from the date of submission. This timeframe may vary and is dependent on a variety of factors such as, but not limited to, the number of submitted Edutorials, the volume of Edutorials in the accreditation pipeline and complexity of the CPD Edutorials received.
3.4.8
On successful CPD Edutorial Accreditation you will be provided with a unique Accredited Edutorial Logo and unique identification number. You must ensure that
the use of your unique logo and identification number for your Accredited(s) is in line with The CPD Group's Brand Guidelines and not used for any other purpose.
**Approved Provider logos are not permitted to be presented on learner certification**
3.4.9 You agree that that you are not permitted to claim, market or promote your CPD Edutorial(s) as 'CPD Accredited' by The CPD Group until such time that accreditation is granted, and the Accredited Edutorial Logo made available in the Approved Provider online account. Submission of the Edutorial application is in no way an indication that the accreditation has been granted.
3.4.10 You agree that once a CPD Edutorial has been submitted and the accreditation process has commenced, you are not permitted to remove or alter the Edutorial in any way. This includes, but not limited to, changing the Edutorial(s) title, swapping the Edutorial(s) for an alternative Edutorial, deleting the Edutorial to 're-use' the slot.
3.4.11 CPD Edutorial 'slots' are not time bound and can be used 'as-and-when' the Approved Provider requires them. The CPD Edutorial Accreditation is subject to a standard 36-month accreditation term at which point the CPD Accreditation will expire. To extend the Accreditation Term, a new CPD Edutorial 'slot' must be purchased, and the Edutorial re-submitted for mandatory review. You agree that the newly generated CPD credentials will be updated on all promotional activities related to the Edutorial.
3.4.12 You agree that at the point of Edutorial expiration you will no longer be permitted to use the intellectual property of The CPD Group in relation to the specific Edutorial, including, but not limited to, Accredited Edutorial Logo and Accredited Edutorial Identification Number, and agree that you are not permitted to claim, market or promote the expired Edutorial(s) as 'CPD Accredited' by The CPD Group.
3.4.13 Once successfully accredited, each Edutorial will be provided with a unique QR code for attendees/participants to scan and access a free, downloadable certificate as evidence of their participation in the Edutorial and to record CPD Credits/Minutes. At the point of Edutorial expiration, the QR Code will no longer be active.
3.4.14 The CPD Group withhold the right to refuse CPD Accreditation for any Edutorial on the grounds of subject, content, delivery method, ethical alignment, suitability for CPD Accreditation or if the Edutorial content may cause harm, distress, or pose any other form of risk to either the CPD Provider, Student/Learner or potential clients of the Company.
3.4.15 dutorial participants claiming CPD certification are required to register with The CPD Group to access the digital Edutorial certificate. Participants must 'opt-in' and read and agree to The CPD Group 'Privacy Policy' before access is granted.
3.5 CPD Trainer Accreditation - (Chargeable Service)
3.5.1 Accredited Trainer applications are subject to a rigorous mapping through our CPD Trainer Accreditation Framework to ensure that the individual Trainer is qualified in their area of expertise and that they are fully competent and experienced to deliver specific training programmes.
3.5.2 Accredited CPD Trainer status is valid while the monthly Accreditation Fees continue to be paid, for a 36-month period, after which time, a mandatory application review will be initiated. You agree that the CPD Trainer is responsible for completing any actions requested by The CPD Group Accreditation & Compliance Team. Failure to action such requests will result in the suspension of the CPD Trainer Accreditation/CPD Trainer Card until such time as the requested actions have been completed.
3.5.3 Evidence must be produced to verify educational achievements and professional experience in the areas you wish to apply for trainer accreditation and The CPD Group withhold the right to refuse Accredited Trainer Status for anyone unable or unwilling to provide such evidence.
3.5.4 The CPD Group withhold the right to challenge any evidence provided to ensure its validity. When challenged, you will be contacted directly by The CPD Group to provide information that validates the evidence provided. If this validation is not received, the account will be suspended, and no refund of previous payment will be due. On successfully providing us with evidence validation, we will review this in due course and, if satisfied, your account will be reinstated.
3.5.5 Evidence of an up-to-date Professional Indemnity Insurance policy with a minimum of 3 months left to expiry will be requested with all Trainer Accreditation applications. The CPD Group withhold the right to refuse Accredited Trainer Status for anyone unable or unwilling to provide such evidence (UK only).
3.5.6 It is the responsibility of the applicant to ensure that adequate and valid Professional Indemnity Insurance is in place for the entirety of the accreditation period. This may be checked periodically to ensure compliance.
3.5.7 The CPD Group withhold to right to refuse CPD Trainer Accreditation on the grounds of lack of experience, or for applicants who are insufficiently qualified in their field of expertise. In this case, applicants will be advised in writing and are able to resume their application once adequate experience/qualifications are achieved. There will be no additional cost to re-review the application once resumed.
3.5.8 On successfully achieving Trainer Accreditation Status, Trainers will be provided with a unique Accredited Trainer NFC Card and a new listing for the Trainer will be published on The CPD Register (https://thecpdregister.com/).
3.5.9 You agree that the initial Accreditation fee applied to CPD Accredited Trainer applications is non-refundable and monthly scheduled payments must be maintained to keep the Trainer account and NFC Trainer Card active.
3.5.10 Any overdue payments or cancellation of monthly Direct Debit mandate will automatically engage CPD Accredited Trainer restrictions, suspension of the Trainer Card functionality and The CPD Register listing removal/ suspension.
3.5.11 You agree that the Accredited Trainer assessment process is specific to the individual applicant and their skills, knowledge, and competencies within their specialist areas only, and does not mean that CPD Activities, of any form, delivered by the applicant also hold CPD accredited status.
3.5.12 You agree that that you are not entitled to claim, market or promote your yourself as a CPD Accredited Trainer by The CPD Group until such time that accreditation is granted. Submission of your CPD Trainer application is not an indication that the accreditation has been granted.
3.5.13 On successful application, Trainers are encouraged to submit the 'Subjects' they are qualified to teach to be listed on their CPD Register profile. Evidence of academic/professional achievement/experience in these areas is required for the moderation process. The CPD Group reserve the right to refuse subjects if the applicant is unable or unwilling to provide evidence to support their qualifications/experience on their application.
3.6 CPD Employer Accreditation - (Non-Chargeable Service)
3.6.1 Accredited Employer applications are subject to a rigorous mapping through our CPD Accreditation Framework to ensure that the Employer meets our minimum criteria and that they have all the policies and procedures in place to hold The CPD Group's quality mark of 'Committed to CPD'.
3.6.2 On successfully achieving Employer Accreditation Status, Employers will receive Accreditation Certification and a unique Accredited Employer Logo, to be used explicitly to demonstrate their achievement of CPD Accredited Employer only.
3.6.3 The CPD Group withhold the right to refuse Accredited Employer Status for any organisation who is unable or unwilling to provide evidence in support of their application.
3.6.4 You must ensure that the use of your unique logo for your Accredited Employer Status is in line with The CPD Group's Brand Guidelines and not used for any other purpose.
3.6.5 You agree that Accredited CPD Employer status does not mean that any Training Courses, Webinars / Podcast etc, or individual Trainers delivering the courses, internally or externally, are CPD Accredited, and you agree to not promote or market any courses or individuals as CPD Accredited by The CPD Group.
3.6.6 You agree that that you are not permitted to claim, market or promote your Company as 'CPD Accredited' by The CPD Group until such time that accreditation is granted, and the Accredited Employer Logo made available. Submission of the Employer application is in no way an indication that the accreditation has been granted.
3.7 CPD Event Accreditation - (Non-Chargeable Service)
3.7.1 CPD Events/Conferences/Seminars receiving accreditation are subject to a 'Light-Touch' accreditation process reviewed against our stringent CPD standards to ensure their suitability. The CPD Group ensure each and every CPD Event/Conference/Seminar application is subjected to the same accreditation exercise. We do not adopt a 'Blanket Accreditation' methodology, ensuring universal standards are maintained across all accredited Events/Conferences/Seminars.
3.7.2 Once successfully accredited, each Event/Conference/Seminar will be provided with a unique QR code for delegates to scan and access a free, downloadable certificate as evidence of attendance at the Event/Conference/Seminar and to record CPD Credits/Minutes.
3.7.3 You must ensure that the use of your Accredited Event Status is in line with The CPD Group's Brand Guidelines and not used for any other purpose.
3.7.4 You agree that Accredited CPD Event/Conference/Seminar status does not mean that any Training Courses, Webinars / Podcast etc, or individual Trainers delivering CPD Activities, internally or externally, are CPD Accredited, and you agree to not promote or market any additional CPD Activities or individuals as CPD Accredited by The CPD Group.
3.7.5 You agree that all Event/Conference/Seminar CPD Accreditation applications are submitted a minimum of 2 weeks prior to the Event/Conference/Seminar taking place. Events/Conferences/Seminars applications submitted after this time may not receive CPD Accreditation and is at the sole discretion of The CPD Group.
3.7.6 You agree that that you are not permitted to claim, market, or promote your Event/Conference/Seminar as 'CPD Accredited' by The CPD Group until such time that accreditation is granted, and the QR Code(s) made available. Submission of the Event/Conference/Seminar application is in no way an indication that the accreditation has been granted.
3.7.7 Event delegates claiming CPD certification are required to register with The CPD Group to access the digital event certificate. Delegates must 'opt-in' and read and agree to The CPD Group 'Privacy Policy' before access is granted.
4. Accreditation Plans, Fees & Payment
4.1 CPD Course Accreditation Plans and Accreditation Fees
4.1.1 CPD Courses can be accredited for a 12-, 24- or 36-month term.
4.1.2 Accreditation Fee is the total amount chargeable for your chosen Accreditation Plan
4.1.3 All Pricing is exclusive of UK VAT which will be added at the point of purchase
4.1.4 You agree that all CPD Course Accreditation Plans are contractual, and the full Accreditation Fee total, is owed upon invoice.
4.1.5 Full Accreditation Plans and associated Accreditation Fees that are paid in advance, and in full, will be subject to a 5% discount.
4.1.6 If your Company/Approved Provider account is based outside of the UK, then the chosen Accreditation Plan and associated Accreditation Fees must be made in full, in advance, and will be subject to a 5% discount and will not be charged UK VAT.
4.1.7 If your Company is based in the UK, following the acceptance by you, we will perform a soft credit check and if approved, The CPD Group will give you the option to pay your Accreditation Fees over the same length of time as your chosen Accreditation Plan which will be collected in equal monthly instalments by direct debit. This is at the sole discretion of The CPD Group.
4.1.8 We withhold the right to retract the ability to pay your accreditation fees monthly at any time throughout the Contractual term. In this case, the remaining outstanding balance of the contract will become due with immediate effect and an invoice for the remaining accreditation fees will be issued, which will be payable on receipt.
4.1.9 You agree that the Company/Approved Provider is liable for the overall accreditation fees, in their entirety, for the selected Accreditation Plan at the point of agreement and selection of your chosen accreditation plan. The extension of a monthly payment schedule in no way implies that the additional fees for the remaining Accreditation term are not due. This includes unused Accreditation 'Slots'.
4.1.10 We reserve the right to request the total Accreditation Fees, or the balance is paid in full immediately if, for any reason, we are not satisfied of your creditworthiness, or if we so decide at our sole discretion.
4.1.11 On commencement of any Accreditation Plan, within the initial 14 days, if no part of the service was accessed, and no work committed by The CPD Group, and the service is no longer required you can exercise your rights to cancel under The Consumer Rights Act 2015 and a full refund of any payments made will be offered.
4.1.12 You agree that if Partial or Full service has been delivered within the initial 14 days and the service is no longer required, the work committed will be charged on a pro rata basis. If this sum is less than the currently invoiced fees, a partial refund will be provided within 14 days. If the sum is greater than the fees already received, an invoice will be raised for the additional fees to cover the work which has been carried out by our Accreditation and Compliance Team and issued immediately and will be payable on receipt.
4.1.13 You agree that if the service is no longer required, outside of the initial 14-day period covered under The Consumer Rights Act 2015, that the contract will be subject to the following cancellation/settlement fees:
Cancellation/Settlement fees:
• 50% of the outstanding accreditation fees due for the remaining term of the Contractual period (accreditation plan), to be invoiced immediately at the point of cancellation, payment due upon invoice.
*CPD Course Accreditation Plans paid upfront and in full will not be refunded, or partially refunded, at the point of cancellation*
**Once full payment of the Cancellation/Settlement fee is received, all CPD Accredited Courses will be set to 'Expired' from the date of cancellation - this will be reflected on the Company CPD Register profile**
If the Company/Approved Provider requests cancellation of their Accreditation Plan and the Cancellation/Settlement fee is not received, The CPD Group may commence Court proceedings to recover the outstanding accreditation fees.
4.1.14 You can upgrade your Accreditation Plan and add additional CPD Course slots to the contract at any time. When adding further Course slots, the current accreditation plan will cease and a new accreditation plan will start. The existing Courses will not be required to be assessed/reviewed again and a new expiry date will be issued in line with the new term for any existing activities.
4.1.15 Approved Providers are not permitted to 'Downgrade' their chosen Accreditation Plan to remove unwanted CPD Accredited Courses during the Contractual term until the point of Contract extension.
4.1.16 At the point of the accreditation plan expiration you can extend your CPD Accreditation Plan for an additional 12-, 24- or 36-months. Any remaining Accreditation term/time for 'live' accredited courses will be added to the newly contracted accreditation plan. Once extended you will, be entered into a new Contract for the chosen Accreditation Term, which will be subject to section 4.1 of these terms and conditions.
4.1.17 You agree that any unused 'Accreditation Slots' within an Approved Provider's Accreditation Plan which are not utilised throughout the duration of the accreditation plan, are non-refundable and cannot be carried over to an additional extended accreditation plan.
4.1.18 Any overdue payments, or cancellation of your Direct Debit mandate for the Accreditation Plan, will automatically engage Approved Provider account suspension. This includes suspension of all Accredited Courses, and a request will be lodged with The CPD Register to suspend the Approved Provider listing until such time that the accreditation fees are paid in full. In this case, you are not permitted to claim, market, or promote your CPD Courses as CPD Accredited by The CPD Group until such time that the suspension is removed, and the outstanding balance settled.
4.1.19 We reserve the right to adjust the accreditation Fees at the end of the term and we will notify you of this in writing.
4.1.20 All payments must be made in pounds sterling without any set-off, withholding or deduction except such amount (if any) of tax as you are required to deduct or withhold by law.
4.1.21 The time of payment is of the essence of the Contract. If you fail to make any payment to us by the due date then, without prejudice to any statutory right which we may have, we reserve the right to suspend or terminate your registration at our discretion, and charge you interest at a rate of 8% per annum above the Bank of England base rate from time to time in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. Such interest will be calculated cumulatively on a daily basis and will run from day to day and accrue after as well as before any judgment. We may also charge for any costs we may incur in attempting to recover any outstanding debt.
4.2 CPD Webinar Accreditation Plans and Fees
4.2.1 CPD Webinar Accreditation slots are purchased on an 'ad hoc' basis.
4.2.2 CPD Webinars, once successful accreditation has been granted, hold valid accreditation for a standard period of 36-months.
4.2.3 Once purchased, CPD Webinar slots are not time bound, meaning they can be used as and when needed by the Approved Provider and do not begin to expire until utilised. Once successful accreditation is granted, the 36-month term begins, and accreditation will continue to be valid for the 36-month period.
4.2.4 Additional CPD Webinar slots can be purchased, at any time, through the Approved Provider account. On receipt of payment, the slots will made available on the account.
4.2.5 You agree that CPD Webinar slots are non-refundable.
4.2.6 All Fees are expressed exclusive of VAT, where applicable.
4.2.7 We reserve the right to adjust the Fees at the end of the term and we will notify you of this in writing.
4.2.8 All payments must be made in pounds sterling without any set-off, withholding or deduction except such amount (if any) of tax as you are required to deduct or withhold by law.
4.3 CPD Podcast Accreditation Plans and Fees
4.3.1 CPD Podcast Accreditation slots are purchased on an 'ad hoc' basis.
4.3.2 CPD Podcast, once successful accreditation has been granted, hold valid accreditation for a standard period of 36-months.
4.3.3 Once purchased, CPD Podcast slots are not time bound, meaning they can be used as and when needed by the Approved Provider and do not begin to expire until utilised. Once successful accreditation is granted, the 36-month term begins, and accreditation will continue to be valid for the 36-month period.
4.3.4 Additional CPD Podcast slots can be purchased, at any time, through the Approved Provider account. On receipt of payment, the slots will made available on the account.
4.3.5 You agree that CPD Podcast slots are non-refundable.
4.3.6 All Fees are expressed exclusive of VAT, where applicable.
4.3.7 We reserve the right to adjust the Fees at the end of the term and we will notify you of this in writing.
4.3.8 All payments must be made in pounds sterling without any set-off, withholding or deduction except such amount (if any) of tax as you are required to deduct or withhold by law.
4.4 CPD Edutorial Accreditation Plans and Fees
4.4.1 CPD Edutorial Accreditation slots are purchased on an 'ad hoc' basis.
4.4.2 CPD Edutorial, once successful accreditation has been granted, hold valid accreditation for a standard period of 36-months.
4.4.3 Once purchased, CPD Edutorial slots are not time bound, meaning they can be used as and when needed by the Approved Provider and do not begin to expire until utilised. Once successful accreditation is granted, the 36-month term begins, and accreditation will continue to be valid for the 36-month period.
4.4.4 Additional CPD Edutorial slots can be purchased, at any time, through the Approved Provider account. On receipt of payment, the slots will made available on the account.
4.4.5 You agree that CPD Edutorial slots are non-refundable.
4.4.6 All Fees are expressed exclusive of VAT, where applicable.
4.4.7 We reserve the right to adjust the Fees at the end of the term and we will notify you of this in writing.
4.4.8 All payments must be made in pounds sterling without any set-off, withholding or deduction except such amount (if any) of tax as you are required to deduct or withhold by law.
4.5 CPD Trainer Accreditation Plans and Fees
4.5.1 CPD Trainer applications are subject to a non-refundable Trainer Application fee.
4.5.2 Following successful CPD Accredited Trainer accreditation being granted, CPD Accredited Trainers are subject to a, non-contractual, subscription fee to maintain CPD Accreditation and NFC Trainer Card, paid monthly, via credit or debit card.
4.5.3 Any overdue payments or cancellation of monthly subscription will automatically engage CPD Accredited Trainer restrictions, suspension of the Trainer Card functionality and The CPD Register listing removal.
4.5.4 All Fees are expressed exclusive of VAT, where applicable.
4.5.5 We reserve the right to adjust the Fees at the end of the term and we will notify you of this in writing.
4.5.6 All payments must be made in pounds sterling without any set-off, withholding or deduction except such amount (if any) of tax as you are required to deduct or withhold by law.
5. Intellectual Property
5.1 In relation to your intellectual property:
5.1.1 You will own and retain all intellectual property rights in your Materials, and you grant us a licence to use such Materials to the extent required to allow us to perform our obligations under these Terms and Conditions. All Approved Provider are required to read and sign a Non-Disclosure Agreement (NDA), offering legal assurances that The CPD Group will only use the supplied intellectual property for the purposes of CPD Accreditation Services only.
5.1.2 We accept no responsibility for any unlicenced use, by you, of copyright, trademarks, plagiarism or other intellectual property rights. This is your sole responsibility.
5.1.3 You warrant that any Materials or other images, logos, documents or instructions given to us will not cause us to infringe the intellectual property or other legal rights of any third party. You agree to indemnify us against all loss, damages, costs and expenses awarded against or incurred by us in settlement of any claim for any such infringement which results from our use of any such Materials or other information supplied by you.
5.2 In relation to our intellectual property:
5.2.1 We retain ownership in all trademarks, materials and other intellectual property which we may make available to you as part of our Services. You acknowledge that nothing in the Contract will vest any such ownership rights in you. However, provided we receive payment in accordance with clause 4, we will grant you a non-exclusive, non-transferrable license to use the intellectual property the subject of the Contract, solely for the purpose of your Approved Provider Status, Accredited Activity Status, Accredited Trainers Status, Accredited Employer Status or Accredited Event Status for which we are engaged by you. You may not sub-licence these rights without our prior written permission.
5.2.2 Any licence granted under section 4 will be strictly subject to our conditions for use of our intellectual property, such conditions as can be made available to you on request.
5.2.3 We reserve the right to take such actions as may be appropriate to restrain or prevent infringement of our intellectual property rights. We reserve the right to charge for any such infringement.
5.2.4 Any licence granted under section 4 will be automatically revoked if you breach any of these Terms and Conditions, if the Contract is cancelled or terminated, or if we consider, in our reasonable opinion, that your continued use could be prejudicial to our reputation and/or any third party.
5.2.5 The licence will apply only to the intellectual property we make available to you for your use, and will not extend to any other logos, images, designs, documentation or other materials. You are not permitted to use our logos, images, designs, documentation or other materials in relation to any other CPD activities, Materials, programmes, events, training courses, or for any other purposes outside of the intended use without obtaining our prior written agreement and such acceptance will be at our sole discretion and subject to review by us at any time.
6. Termination
6.1 We will be entitled to terminate the Contract immediately if:
6.1.1 you fail to pay the Accreditation Fees by the due date;
6.1.2 we become aware any information provided by you is incorrect;
6.1.3 you partake in unsatisfactory or unsafe training procedures, or you conduct any activity that we consider may be damaging to our reputation;
6.1.4 we reasonably believe that you have falsified training records, certificates or similar documents;
6.1.5 you use the accreditation for anything other than the permitted purpose and in line with our Brand Guidelines; or
6.1.6 you breach any of the other provisions of these Terms and Conditions.
6.2 In the event of termination, we will retain any sums already paid to us without prejudice to any other rights we may have whether at law or otherwise, and all payments required under this Contract that are not yet paid will become due and immediately payable.
6.3 Either party has the right to terminate the Contract immediately by giving written notice if the other party goes into bankruptcy or liquidation, either voluntary or compulsory, (except for the purposes of bona fide corporate reconstruction or amalgamation), becomes subject to an administration order (within the meaning of the Insolvency Act 1986), if a receiver is appointed in respect of the whole or any part of its assets, or if the other party ceases, or threatens to cease, to carry on business.
6.4 Upon termination of the Contract for any reason, any licence granted under clause 5.2 will cease immediately and you must remove any reference to your accreditation from all, but not limited to, Social Media Platforms, Websites, Learning Materials/Content/ Resources.
7. Liability and Indemnity
7.1 Except in respect of death or personal injury caused by our negligence, we will not by reason of any representation, implied warranty, condition or other term, or any duty at common law or under the express terms contained herein, be liable for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by us, or our employees, agents or otherwise) in connection with the performance of our obligations under the Contract.
7.2 All warranties or conditions whether express or implied by law are expressly excluded to the full extent permitted by law.
7.3 We cannot guarantee any income, profit, business, opportunities or success from receiving the accreditation.
7.4 In the event of a breach by us of our express obligations under these Terms and Conditions, your remedies will be limited to damages, which in any event, shall not exceed the fees and expenses paid by you under the Contract in the preceding 12-month period.
7.5 You agree to indemnify us against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation, and all interest, penalties and legal and other reasonable professional costs and expenses) suffered or incurred by us arising out of or in connection with any breach by you of these Terms and Conditions including (but not limited to) any breach of any provisions relating to the licensing of our intellectual property or out of our use, review and standards of any Materials provided by you.
8. Force Majeure
8.1 Neither party will be liable for any failure or delay in performing their obligations under the Contract where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storm, earthquake, act of terrorism or war, pandemic, epidemic, governmental action or any other event that is beyond the control of the party in question.
9. Confidentiality
9.1 Both parties agree that they will not use any confidential information provided by the other, other than to perform their obligations under the Contract. Each party will maintain the confidential information's confidentiality and will not disseminate it to any third party, unless so authorised by the other party in writing or unless required to do so by law.
9.2 You must keep your Website login details confidential and you must not share them with anyone else. If we consider this may have happened, we reserve the right to temporarily suspend or permanently remove your access to the Website.
10. Other Important Terms
10.1 We may transfer (assign) our obligations and rights under the Contract to a third party (if, for example, we sell our business). If this occurs, we will inform you in writing. Your rights under the Contract will not be affected and our obligations under the Contract will be transferred to the third party who will remain bound by them.
10.2 You may not transfer (assign) your obligations and rights under the Contract without our express written permission, which will not be unreasonably withheld.
10.3 Any marketing literature is presented in good faith as a guide to represent the Services offered and does not form a part of the Contract. None of our employees or agents are authorised to make any representation concerning the Services unless confirmed by us in writing. In entering the Contract, you acknowledge that you do not rely on and waive any claim for breach of any such representations, which are not so confirmed.
10.4 Nothing in the Contract will render or be deemed to render any employment, partnership, agency or joint venture relationship between the parties, and nothing in the Contract authorises either party to make or enter any commitments on behalf of the other.
10.5 The Contract is between you and us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of the Contract.
10.6 If any part of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, this will not affect the validity of the other provisions of the Contract or these Terms and Conditions.
10.7 If the rights under these Terms and Conditions are not exercised or enforced following a breach of Contract by either you or us, this does not mean that either of us has waived our right to do so at a later date.
10.8
No terms or conditions stipulated or referred to by you in any form whatsoever will in any respect vary or add to these Terms and Conditions unless we
agree otherwise in writing.
Any variation to these Terms and Conditions or the Contract must be agreed in writing by the duly authorised representatives of each party.
11. Data Protection
11.1 Both parties agree to comply with all applicable data protection legislation including, but not limited to, the General Data Protection Regulation 2016, the Data Protection Act 2018 and any subsequent amendments to them.
12. Law and Jurisdiction
12.1 These Terms & Conditions and the Contract (including any non-contractual matters and obligations arising from them or associated with them) will be governed by and construed in accordance with the laws of England & Wales.
12.2 Any dispute, controversy, proceedings or claim between the Parties relating to these Terms and Conditions or the Contract (including any non-contractual matters and obligations arising from them or associated with them).