This privacy statement explains how The CPD Group Ltd (referred to as “we”, “us”, “The CPD Group” or “The CPD Accreditation Group” collects information from you via the website or in any manner expressly described in the privacy statement and how this information is then used. When you provide us with your personal data you consent to us processing all such personal data as set out in the privacy statement. Please read this privacy statement carefully and revisit this page from time to time to review any changes that we may have made.
If you have any questions, comments or concerns about how we handle your personal information, please ring us on 0208 3966 340 or email us email@example.com
Your personal data is protected by UK data protection law. You can find the details for the UK Information Commissioner at www.informationcommissioner.gov.uk or by accessing CPD Accreditation Group Data Protection Statement at www.thecpdaccreditation.group. As a registered data controller, we are required to take appropriate technical measures to protect your personal information including making a regular backup of our system and data. We have security measures in place to make sure any personal information we collect is secure. Your account is password protected and all information including your password is on a secure server, which only a limited number of employees and sub-contractors can access. All parties with access to your information are subject to confidentiality obligations. If you think someone else knows your password or is using it, tell us immediately and change your password. You can change your password on the Website.
Even though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the website at your own risk.
We use your personal information to deal with your queries, to provide you with the services you request, customer feedback and for general statistics and research.
Depending on the preferences indicated by you:
Following registration with The CPD Accreditation Group you can request that:
You may also turn cookies off in your browser. However, if you do so, you may not be able to use certain features on the website.
When you register with us, you (or the person registering for you) must tell us:
We collect information about how you use our accreditation service to monitor and improve our users’ experience.
You may also provide personal data through:
We may record calls to helplines for quality and training purposes only. We will store calls for about three months and we will keep them confidential. In general, if you contact us, we may keep a record of your query or complaint for a reasonable time in case you contact us again.
We use your personal information:
To achieve the purposes set out in this privacy statement we may need to give your information to our service providers.
If you have not registered on the Website but are simply making an enquiry or request for information, we will use your personal information to reply to your enquiry or request. We will not use this information for marketing purposes without your permission or unless you invite us to do so.
We keep personal data:
Sometimes we will keep information that you have deleted, for example messages sent by you to your tutor, as a record of your learning experience. We will keep this information for a reasonable time.
You have the right to:-
To obtain a copy of your personal data, to correct inaccuracies or if you have any queries or concerns about how we handle your personal data, please contact:
CPD Accreditation Group, 71 Shelton Street, Covent Garden, London, WC2H 9JQ – 0208 3966 340 – firstname.lastname@example.org
Name: Mick Judge
Position: Accreditation & Quality Manager
Date: 8th September 2020
Position: September 2021