Spotted a provider misrepresenting CPD accreditation? Using our logo without a valid accreditation? Tell us. We investigate every report and act to protect the integrity of the mark.
Every Report
Investigated
Confidentiality
Maintained
Certified by
The CPD Register
Action Taken
Where Warranted
The CPD Group takes the integrity of CPD accreditation seriously. If you believe a training provider or individual is misrepresenting their CPD accreditation status — including fraudulently using The CPD Group's accreditation logo, displaying our marks without a valid current accreditation, or misleading learners about the nature of their CPD accreditation — you can report it directly to us.
We investigate all reports and take appropriate action to protect the integrity of our accreditation mark and the interests of learners, employers, and the wider CPD community. Protecting the credibility of CPD accreditation is one of the core reasons The CPD Group was certified by The CPD Register — and it is a responsibility we take seriously.
You can report concerns about any of the following.
A provider displaying The CPD Group's accreditation logo without a valid, current accreditation.
A provider using an accreditation number that does not appear on The CPD Register or cannot be verified.
A provider misrepresenting the scope of their accreditation — e.g. claiming that activities are individually accredited when they are not.
A provider delivering training that does not match the course content that was submitted for accreditation.
Any other misleading or fraudulent claims related to CPD Group accreditation.
Before submitting a report, you can verify the accreditation status of any activity that claims to be accredited by The CPD Group using our verification tool at thecpdregister.com. Enter the accreditation number shown on the provider's logo or certificate. If the number returns no result, or if the result does not match the activity being advertised, this is grounds for a report.
CPD Register verification
Representative example — not a real accreditation number.
No verified result?
That's grounds for a report — submit below.
Submit a report through our secure form. We review every submission and act where the evidence warrants it.
All reports are reviewed by The CPD Group's team. We investigate each case against the available evidence, which may include checking our accreditation records, reviewing the provider's marketing materials, and contacting the provider directly. Where we find evidence of misrepresentation, we take appropriate action — which may include withdrawing accreditation, requiring corrections to marketing materials, or referring the matter to relevant authorities.
We maintain the confidentiality of individuals who submit reports wherever possible. Our aim is not to penalise providers for administrative errors but to address genuine misrepresentation that could mislead learners or damage confidence in CPD accreditation.
Possible outcomes where misrepresentation is found
Misleading consumers about CPD accreditation status may also be subject to oversight by the Advertising Standards Authority (ASA). The ASA has issued rulings against CPD accreditation bodies that have made misleading or unsubstantiated claims about their accreditation status or quality. As the only UK accreditation body certified by The CPD Register, The CPD Group is committed to operating with full transparency and to maintaining the standards that that certification requires.
If you have experienced a financial loss as a result of a provider's misleading CPD accreditation claims, you may also wish to contact Trading Standards or seek independent legal advice. We're happy to share what we know about a provider's accreditation status to support such an enquiry.
Every credible CPD accreditation depends on the public's ability to trust it. Reports from learners, employers, and the wider community are part of how we keep that trust earned.